Flipkart — Same issue order cancel without any reason

Address:

Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

Sir,
1. I have booked above mentioned Realme TV on 15 Jul 22 and I got message that
item will be delivered in a week.
2. I could not get the item in a week. On 21 Jul at 2300 hrs a rep called me that he
is coming to deliver the item at night. I am astonished that item is supplied at night 2300 hrs. I told to come on next day for delivery of item.
3. He agreed to deliver the item on to 23 Jul 22. But could not come on given time.
4. On 24 Jul he called me that he is coming to deliver the item. I was eagerly
waiting of my item. When I saw the vehicle. The vehicle is fully loaded with different items and all items are wet due to ongoing rain. I requested at use some tarpaulin over vehicle to avoid damage to item. The tarpaulin was torn at many places and all item are wet. He told we are coming like that only.
5. When I saw my item the TV box is fully wet with rain water and rep is telling take item like that only. We are purchasing costly items from a reputed firm and agency is not taking any care to supply the item in safe and good condition.
6. More over the rep was not talking properly.
7. It is requested to supply my order in good condition at the earliest.
8. Earlier also my Realme android phone was delivered after 15 days.
9. And Also orders cancel without information and without any reason.
10. I have booked the 1plus TV on 29 Jul 22 and I got a message that the item will be delivered in a week. Then order delivery date 1 Aug 22 But order not delivered. 2 Aug I will call the delivery boy and the delivery boy said I am coming at 5 pm. Then I am ready to wait. Then I saw that the 4pm order was cancelled without any reason and without my permission. Then I called customer care then customer care said order to cancel as per your request But i am not requesting not request to any cancellation. Then 2 customers said the order was cancelled by the logistics team because the order was damaged. Then 3 customers said orders were cancelled by Flipkart because customers did not respond. All customer people lie and are also not responsible for any complaints. I have 6 to 7 complaints but got no response.
11. And also all Flipkart customer care lies and wrong information passes to the customer.
12. And your company is responsible then call me immediately.
13. No one was helping in my case, only called customer care but did not solve my problem and also said please wait for 24 hrs. The first call will be coming on 3 Aug at 4 pm then senior dex person said please wait for 24hrs But not solve my problem. Call me as soon as possible.
14. Today the same case order id OD[protected]. Without any information, the order was canceled. Call me as soon as possible.