Flipkart — Samsung F62 Got locked under samsung smart upgrade plan payment default

Hello,
In March 2021, I received a phone samsung galaxy f62 as gift from an office colleague. The phone was purchesed by my colleague on Flipkart using the Flipkart Smart Upgrade Plan.

Apparently, my colleague has defaulted on the EMI payments the phone which have led to the locking of my smartphone. Since the colleague has left my organization and I have no contact with him, I'm unable to find a way to make the balance EMI payments so that I can unlock my smartphone and continue using it.

I have attached the details of the passkey and IMEI of phone. I request you to look into the matter urgently and suggest a resolution at the earliest.

Looking forward to hearing from you,

Regards

Rohit
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