[Resolved] Flipkart — Scamming sellers and flipkart has all policies against customers

iahmed29

from Mumbai, Maharashtra

Address:	411057
Website:	www.flipkart.com

I placed an order for a mop at 745 and received a damaged product hence upon complaining i have been offered refund not replacement however the same product from the same seller is available to sale now but now its available at a higher price. Flipkart does not guarantee anything and is not ready to understand infact the customer care people are so offensive and rude to talk to.

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Jul 27, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jun 15, 2017

Updated by iahmed29 The harassment is in the continuous progress, now after 4 days the pickup guys came and denied pickup and flipkart has no knowledge about it and want another 4 days.

Verified Support

Jun 21, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Jun 22, 2017

Flipkart Customer Care's response refund initiated, product not available with the same seller hence informed to place fresh order, but the price can no the adjusted whatever is mentioned on website customer has to pay the same amount. Closed from our end.