[Resolved] Flipkart — screen bleeding issue on my redmi note 5 pro

[Resolved] Flipkart — screen bleeding issue on my redmi note 5 pro

S Sjoshi333 from Pune, Maharashtra

I recently ordered a rn5 pro via flipkart and got it delivered on 15th oct and was facing screen bleeding issue so i requested for replacement using the return policy available but my request got cancelled as technician gave false info and rejected on false basis then i immediately called flipkart regarding the same but flipkart is not helping me and continously fooling me. I also have atleast 25 call recordings of all the correspondence alongwith the screenshots of twitter conversations in which they are just providing me dates and nothing else also telling me to repeat the same procedures again and again also on call record they said that the tech visit was also fake so i again i am requested to wait this fooling is happening again and again. So now i am requesting one simple thing is that i should get the market value of the product refunded to my account and take away the phone after this, as it was birthday gift to my dad im also in a emotional as well as financial loss so please help me asap. Hoping for your co operation. Thankyou. Was this information helpful? No (0) Yes (0)
Oct 24, 2018 Complaint marked as Resolved Their CS Head contacted me and asked about the issue in detail and afterwards they coordinated very well ! and today immediately after the Phone was picked refund was initiated ! Flipkart customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was defective. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the refund has been initiated on Oct 23, 2018 and will be completed within 4 working days post successful pick up. Hence, closing the complaint form our end. Oct 23, 2018 Updated by Sjoshi333 Until the refund is transferred i cannot post it as resolved ! once the refund is transferred i will automatically close it by my side ! Oct 24, 2018 Updated by Sjoshi333 Thanks Refund credited to my original payment mode ! marking it closed at my end
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