[Resolved]  Flipkart — seagate barracuda 500gb hard disk

Address:	Pune, Maharashtra, 411057
Website:	www.flipkart.com

Hello team,

This is regarding my refund, i want to highlight the issue as i received wrong model of hard disk so i returned it & in replacement again flipkart provided me the same product. So i raised request for refund on 6 sep 2017 & returned the product on 8th sep.
As per flipkart policy i should expect my refund by next 3 business working day but story is completely different as i didn't receive yet (24 sep 2017).
I called flipkart customer care many times but every time flipkart executives provided me wrong information & fake promises like you will get your refund by 15th of sep 2017 then on 16th sep i received an email in which they have mentioned please provide us your bank details which is completely irrelevant because i already bought harddisk on credit card. So one of flipkart executive only told me that if you do cod that time only flipkart team asks for bank details. Still i replied to that email with my bank details & game of cheats & fake promises have been started.
Executive provided me another date which is 18th sep 2017 but i didn't received my refund.
Again i called them they provided me resolution date 22nd sep 2017 but issue was not resolved. I received another mail on 22nd sep 2017 in which flipkart team asking for another 24 hrs. They have given me deadline of 23rd sep 2017 by 9:00 pm but issue didn't resolve.
So today i called them again & asked executive whose name amit kumar he told me that your refund is cancelled as you are happy with your product. But as i mentioned earlier only i returned product on 8th sep.
So i am really helpless now please help me to get my money rs. 2499/- back.