[Resolved]  Flipkart — Second hand/Used/Returned product and no replacement

Address:

Bangalore, Karnataka

I'm regular in Amazon, Snap Deal, Myntra etc.. But FLIPKART proved that they are the worst. I've ordered a mobile phone and a Camera Lense of reputed brands. Mobile phone received in seal broken condition as if the camera lense. They refused to refund for the phone and replaced it with a different piece. This time the pack was perfect but the phone was not. My brother is having the same make/model phone, but the performance is far better than the brand new FLIPKART product (even though my brother's phone is almost an year old). -Lense was received in a damaged packet with a opened seal. But there was no replacement or refund even though reported the faulty item on receipt itself. On complaining of the same, FLIPKART executives started calling me only in the midnights. Even after so many complaints they will be seeking the what is the basic complaint, and after explaining the story we have to hold the line for an hour. Please think twice before placing an order. Anas Shafi bangalore