[Resolved] Flipkart — seller is rejecting my replacement order every time

Sandy7276

from Nashik, Maharashtra

Address:

Nagpur, Maharashtra, 440023

Order id OD[protected]
I have order assembled cpu. But the cpu that i received was not what seller has mentioned in product detail so i have giving replacement for oder for the same. For seller is rejecting my replacement order every time without mentioning any reasons. This i had faces twice. I have raise replacement for that product 2 time but both the times seller had rejected my order unnecessary without mentioning anything. For regarding this problem i had contact with flipkart many time i call flipkart executive and senior executive but all of them failed to resolve my problem.
Please provide solution. I really need help. And please take strick action regarding such seller who does time pass with customers & sells their product give fake details.

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May 17, 2018

Complaint marked as Resolved

My problem got solved.

Flipkart customer support has been notified about the posted complaint.

May 01, 2018

Updated by Sandy7276 Problem not resolved yet

May 03, 2018

Updated by Sandy7276 Again seller has cancelled my order without giving any reason. What to do now, from where i recover my loss

Verified Support

May 06, 2018

Flipkart Customer Care's response We are working on it.

Verified Support

May 06, 2018

Flipkart Customer Care's response We're on it! You can expect an update on this over the phone or via email shortly. Thanks for your patience.

May 07, 2018

Updated by Sandy7276 Sir 14 days gone but i didn't get solution for my problem. Its getting too late

May 11, 2018

Updated by Sandy7276 Return Request Accepted: Your return request for Assembl... from your order with order ID OD[protected] has been accepted by the seller. A Wishmaster will pick up the originally delivered item by Thursday, May 10, 2018. The refund will be initiated within 1 business day of the pick up. Please keep the item in the product box along with accessories & tags ready for pickup. Please check your email for important details to ensure a successful pickup.

Sir i have received this msg on 9 may. But my product is not picked up till today. Let mee know weather you provide pickup or not. I am facing alott of problem your flipkart

May 12, 2018

Updated by Sandy7276 Please provide mee solution why there soo much delay in your service. I am calling flipkart executive but they are also not giving mee appropriate solution.
Just let mee weather what to do with product

Verified Support

May 15, 2018

Flipkart Customer Care's response customer has raised the issue with regards to the different product from specification as we have interacted with the customer and escalated this issue to the relevant team and seller has refunded the amount back to customer and the same has been confirmed by the customer hence closing the complaint from our end.

May 17, 2018

Updated by Sandy7276 My problem is resolved i got my refund. Thank you very much for support