Flipkart — seller is rejecting my return request

Address:

Opp hemu kalani garden. Plot no 337/B. Pimpri, 411017

I have ordered audio techina headphones from supercomnet seller through flipkart. I got the damaged product the sound of it is coming like an cheap headset and i am not willing to replace the product because the packaging of it is also damaged and i am not assure they will give right once again and now with several return request the seller is rejecting request. I have to raise a complaint that the product should be returned under if its under the policy.