Flipkart — Seller sent different item than ordered and not approving refund request

Address:Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 56010
Website:www.flipkart.com

Date of Incident- 24 Sep 2022 initiated refund request, today 30 Sep 2022 again raised new request

Order ID - OD[protected]

I have ordered product from Flipkart- A titan Watch- 3122 rs worth and they send different item than ordered one. The product have 10 days return policy but they already wasted 5 days by delaying and giving reason that validation is pending from seller's side. I have submitted images of the received product and package to Flipkart and they rejected return request by mentioned images validation...I sent clear pictures because i my mobile camera have clear image quality...they are making fraud by taking customers money after delivering different product. I need refund
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