| Address: | 560068 | | Website: | www.flipkart.com |
To, Flipkart Customer Service Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore - 560068, Karnataka, India.
I purchased a Lenovo p2 on 18/04/17 (Order ID OD[protected] got delivery on next day .after using the phone for few hours i realized that the screen is flickering too much when i scroll something on phone Its really painful for my eyes also the box was messy like it was used before so i called the flipkart and ask for refund as i was leaving Kolkata on 21/04/17 but they insist that i should take replacement which i agree. I left the phone with my friend and went to delhi. Upon reaching delhi my friend told me flipkart will first check the phone then they will give me replacement. So the send a tech guy he check the phone and told me this doesn’t fall under his criteria of given a nod for replacement and i have to manage with this screen.
1st the customer care guy lied to me buy not telling me that some tech guy will come, has he told me that then i won’t have left Kolkata, now flipkart is cheating me buy giving me this faulty phone .If i use this phone i will definitely gonna have to visit a eye specialist soon . please resolve the matter as soon as possible or i will not refrain myself from taking the matter to consumer forum . Was this information helpful? | 
Post your Comment