Flipkart — Sending incorrect products and not returning

Address:

Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore KA IN 560034.

I ordered a dress from Flipkart that was delivered on December 20, 2023, and wanted to return it for a size-fit issue. I was told that the style code was incorrect; later, I was compliant and did everything they said. However, it's been 10 days, and I have yet to receive a resolution. They are rejecting my return request without giving a reason. I have been following up for a week, yet their response has been close to none. Honestly, this is not the first time they have tried to do something like this; either they need to update their website or have stringent checks. Ideally I would like to have it returned completely because I do not want to deal with this issue again.