[Resolved] Flipkart — sending of wrong item

Zualbawihi Renthlei

from Raha, Assam

Address:

846005

My order id is od[protected]

I have place 3 pack of weight loss nutra green coffee powder form which cost for rs 225 per pack. But i received arabic green coffee which was rs 160 per pack in grain form. But still i was charged rs 225 plus delivery of rs 50 per paket. The item was sold by saudager healthcare, vijay nagar indore. I received the packet on 11.10.17 ann contact flipkart on the very hour. Then they said that my packet will be pick up by their wishmaster but till date the paket was not pick up. They also said that my problem will be solve only after 14.10.17. Now i have been going some training and i told them that i have to change my address. Why us it taking such a long time to solve my problem when it was their fault.

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Dec 15, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 13, 2017

Updated by Zualbawihi Renthlei I want the right product which i have ordered aa soon as possible as i have already paid the amount. Its the company fault andDwhy take such a long time to solve the problem

Verified Support

Nov 10, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Nov 12, 2017

Flipkart Customer Care's response We have interacted with the customer and customer told she don't want any help from our side hence closing this case from our end.