[Resolved] Flipkart — Sent a different inferior low cost product

crusader123

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

I had place an order for a gents leather and steel bracelet vide Order.I'd. OD[protected]. I recorded the package today.(7th Jan2015). The item they delivered was a cheap metal coated bracelet with nylon wIres as strap. This product was nowhere to the product I hadhad ordered. Upon calling customer service, they are giving a stupid explanation that the product I had ordered is out of stock. Can anybody ask these what business ethics they are adopting ? If do not have the requested product, then is it not a fraud to send some other cheap item. Now they are saying somebody will come and collect the product and only afterwards the money wil be refunded to my bank account. Nice business ethics. I have lost faith in Flipkart and online shopping. Never never and never again shall I purchase anything online. Fine ! I[censored] are prepared to take the risk...

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Aug 13, 2020

Complaint marked as Resolved

Jan 10, 2015

Updated by crusader123 Thanks to Flipkart, that within 4 days they sent somebody to collect this item and refunded the value to my bank account. It seems they had made a mistake and apologisedfor it and took prompt action to pick up the item and refund its full value promptly...