[Resolved]  Flipkart — sent wrong/faulty product

Address:

442/497 Mahespuri Colony Janrailganj Balaganj Lucknow, Lucknow, Uttar Pradesh, 226003

I was sent faulty laptop from Flipkart with a lot of issue. They said it will take 72 hrs to process the request. Now when the initial 72 hrs has passed. They are saying that they need another 48hrs to process the request. The seller name is Retail Net. They are committing fraud here. They give a 10 days replacement window. They have already consumed 3 days . Total 5 days has passed since I received the order. But now they need 2 more days to process the order.
I orderedAcer Aspire 3 Ryzen 5 Quad Core - (4 GB/1 TB HDD/Windows 10 Home) A315-41 / A315-41G / A315-41-R45R Laptop
Color: Black . I have attached the bill .
The return request has not been processed yet, . It was better I had purchased from a shop. I would have reviewed the product properly rather than this kind of fraud from flipkart.
They are just trying to hang the process.My order id OD[protected]