Flipkart — service to customer is poorest ever

Flipkart — service to customer is poorest ever

S Shubhenduridit from Kolkata, West Bengal

I have issued a complaint to flipkart against wishmaster for cracking screen of my device while exchanging on 08/08/2019 order id: od[protected] dated 06/08/2019. Flipkart assured me solution within 10/08/2019 by callback but they didn't. I have contacted them again on 10/08/2019 and they extended deadline upto 12/08/2019 without giving any resolution & without any callback. Again i contacted on 12/08/2019 and again they extended deadline upto 14/08/2019. What's going on in flipkart! Careless service from them. Shame!!! Followings are incidents number received via email id: Incident: in[protected] dated 08/08/2019 In[protected] dated 10/08/2019 In[protected] updated 12/08/2019. Give a solution asap. Was this information helpful? No (0) Yes (0)
Flipkart customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 Flipkart Customer Care's response We will revert on it. Aug 13, 2019 Updated by Shubhenduridit I got reply from Flipkart as follows:- *********************************** Hi, Order ID: OD[protected] We'd like to let you know that we've got a confirmation from that they were not able to deliver the new product. If you like, please place a new order, the sellers and courier service providers will do their best to have the item delivered to you. We look forward to your continued trust and support. Please feel free to call our customer support toll free number for any further clarifications. Toll free Number:[protected] Regards, Flipkart ********************************** Now tell me what type of response given against a huge complaint! They ignored the main topic. Their response is ridiculous. Also shameful!!! Are they have a little bit sense to reply accordingly. Shame on FLIPKART...
Add a Comment	Share
Submit Close