Flipkart — servicing

M_Faizan

Address:

HOUSE NO. 579, NAGALIYA AKIL, Rampur, Uttar Pradesh, 244901

Hi i have purchased a product marq flipkart washing machine for the ladt two months i am waiting for the resolution the asked me to wait now after two months they are saying that purchase a part from outside we are unable to help.
If they doesn't have part then why are the selling it however my product is under warranty.
I work with customer service but i never faced tge services like this.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

Flipkart Customer Care's response We will revert on it.

Jan 17, 2020

Updated by M_Faizan I am sorry to writing it again as i have complained earlier about product i have purchased from Flipkart and order id was
OD[protected]
As they asked me to wait and it took 2 months but after waiting as well couldn't deliver the part amd now saying to purchased it from market. As checked the part is not available only Brand can provide it but the brand is saying to wait another 45 days.
Seriously this the time TAT to deliver a part for a Brand like Flipkart.
I just cannot wait for another two month and will not be purchasing from Flipkart ever and will asked to people i know not to purchase anything from Flipkart ever as there are others Brands in the market with fast Services not like Flipkart famous Brand which is taking 4 month.
I cannot wait 4 month just take your product and give me my money back.