[Resolved] Flipkart — shampoo | |||
I got this product delivered and complained that it's a fake product, what I don't understand is even it's non refundable how can flipkart customer care tells me due to some policies i have to keep this product and be happy with my loss cus they can only offer token of apology as 20% of my total money loss. And I should also mentioned he wasn't talking he was shouting and was yelling i haven't said any bad words . So conclusion is i have to keep this product, and was not even given TOA as the call was ended from myside without telling weather i want it or not. IORNEY they have to get customer permission to appolize. Was this information helpful? | |||
Oct 10, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 17, 2017 Flipkart Customer Care's response We will revert on customer complaint.
Verified Support Aug 19, 2017 Flipkart Customer Care's response We have taken up this case internally. We tried calling the customer but we were unable to reach her. We have escalated the issue to the seller and most probably with 24 - 48 hrs we will get the resolution.
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