[Resolved]  Flipkart — shezone bellies — od[protected]

Address:39 GROUND FLOOR 1ST MAIN C CRS, 695507

I had ordered the captioned product from flipkart, however due size difference i requested for return pick up and refund, since i has already ordered the shoes with correct size. Despite multiple return pick up no one turned up to pick up the order, i was forced to make the payment withg the assurance that the amount would be refunded, now neither the product is getting picked up nor the amount is refunded. The product is of no use to us, since it is larger in size.

U guys are clueless and wont even check before reverting back. The refund amount was rs. 449 which was for another product (Denil women brown bellies) and not for shezone bellies worth rs.499 (Please check the amount properly). Do you think any seller will initiate refund without even getting the return pick up done (Simple common sense).

There were multiple return pick up request raised by your call centre executives post 09th october. If the refund has been done prior to that why do they have re initiate the request? Why do i have to call you multiple times for this refund?

Please have a through check before reverting and do not close the case as resolved, since i would be forced to visit the bangalore flipkart office.
Was this information helpful?
No (0)
Yes (0)
Dec 20, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 19, 2019
Flipkart Customer Care's response
We will revert on it.
Verified Support
Feb 24, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed and should be reflecting in your bank account by now.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46547
    Pending
    0
    Resolved
    25436
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information