[Resolved] Flipkart — shezone bellies — od[protected] | |||
I had ordered the captioned product from flipkart, however due size difference i requested for return pick up and refund, since i has already ordered the shoes with correct size. Despite multiple return pick up no one turned up to pick up the order, i was forced to make the payment withg the assurance that the amount would be refunded, now neither the product is getting picked up nor the amount is refunded. The product is of no use to us, since it is larger in size. U guys are clueless and wont even check before reverting back. The refund amount was rs. 449 which was for another product (Denil women brown bellies) and not for shezone bellies worth rs.499 (Please check the amount properly). Do you think any seller will initiate refund without even getting the return pick up done (Simple common sense). There were multiple return pick up request raised by your call centre executives post 09th october. If the refund has been done prior to that why do they have re initiate the request? Why do i have to call you multiple times for this refund? Please have a through check before reverting and do not close the case as resolved, since i would be forced to visit the bangalore flipkart office. Was this information helpful? | |||
Dec 20, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Nov 19, 2019 Flipkart Customer Care's response We will revert on it.
Verified Support Feb 24, 2020 Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed and should be reflecting in your bank account by now.
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