[Resolved]  Flipkart — Shipment is cancelled by courier (When the cost of the product increases)

Website:www.flipkart.com

I have Ordered a "Go Travel Memory Grey Neck Pillow" on 27th Nov from Flipcart, and product expected date was 5 Dec, I bought it for 845 Rs... the product was delayed, I called the customer care on 15th Dec, so they said that they will escalate it and sort it by 18th Dec . Next hour I received a message saying "Refund has been initiated . I called the customer care about it then the manager, he said the product will be delivered as per my request . But the Flipcart escalation team said that the I need to get satisfied with the Refund, the argument with them is just the waste of time ... The thing is the Cost of the product after i bought was allmost the double the price which I bought, So they have canceled the product and initiated the Refund . I need the product in the cost Which I bought, kindly help to sort out this issue
+3 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Dec 15, 2015
Updated by AsifAhmed123
Order Details : OD[protected]

Verified Support
Dec 16, 2015
Flipkart Customer Care's response
Spoke to customer and apologized for the complaint on Consumer Complaints and inform him to place a fresh order. Customer agreed. Hence, closing the case as solved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information