[Resolved] Flipkart — Shipment of prepaid order attached with cod

hemantt borah

Address:	Bangalore, Karnataka, 560068
Website:	flipkart.com

I have ordered one mi5 phone for cod order no[protected]. And another order placed for mi5 phone and paid for it online.
Flipcart send me the both ordered product in a same packet which ireached at me via ekart courire on 10-10-16. But unable to receive as the both ordered item was attached in a single packet and they said that i have to pay for the cod then day will delever me the preepaid item.
Then i report it to flipkart customer care but they did not hear my problem and forced me to receive the cod to release the paid item.
Why my already paid item kept by them and delayed to delever? I want justist and compensassion for these hurresment from flipkart. Kindly arrange to give me the justiss.

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Dec 15, 2016

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2016

Flipkart Customer Care's response Tried calling the customer in this number [protected] but unable to reach. So mail sent to customer informing that our courier partner failed to deliver the shipment due to some issues and also informed him about the refund .

So closing the case.