[Resolved]  Flipkart — shipment reached near my location and courier agency executive misbehaved and finally cancelled my order without intimation

Address:

174034

Hi,

My name dilver and ordered a vu 32 inch led which were reached near my location on 30th of december 18 while, i received a call from gati courier (Sir name chauhan - lady confirmed my address and confirmed that your shipment would be delivered with in a day. I was waiting till 1st of jan 19.

I called to that lady on her mobile number dated 2 of jan 2019 and she replied that come and pick your shipment from here, while discussing she misbehaved and said to cancel my shipment. On same day i called to the customer care at flip cart and narrated whole story, where it was ensured that your shipment will reach at your location.

Today, it is surprised that with out any call, my shipment got cancelled.

It is foolishness how some one for his own ego loss to business. I just called to customer care of flip cart where i got reply that nothing can be done because shipment got cancelled. You may reorder.

What is this, suppose if thousand cases a day if courier will do what about your business.

I want stick action on gati coruier including that lady otherwise i will escalate to md of flipcart.

Regards

Dilver

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