[Resolved] Flipkart — Shoes | |||
Dear Sir, I have booked a shoes on 07th June, 2015 and I got the delivery on 10/06/15. Thanks for prompt action. However, Shoes size is not fit to me. It is 8 size I used to bear same size only. Hence, I informed to delivery boy and as per his instruction, I lodged the complain to customer care. They said just lodge the complain through login id. for change the size 8 to 9. Once I login I surprised to know the messages that You are not registered with us. Please sign up to create your account. Just I want to know if I am not registered user, how material is despatch to me and getting inform by phone/email about the dispatch status on regular basis. Again I talked to customer care and informed them about my problem they said there is some problem you may again try on 7 P.M. Just I want to know where is the customer fault to login again and again. This is my 1st dealing with Flipkart, with this experience neither I will buy in future through Flipkart nor will suggest to other customer go with Flipkart. I am unable to bear the shoes as it is not fit my foot. It is my request pls.resolve my proglem so that I can enjoy on my purchase. Regards Mitul Choudhary Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 11, 2015 Flipkart Customer Care's response Dear Mitul,
Greetings from Flipkart.com!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID:
Registered Phone Number:
Email address used while placing the order:
We look forward for your reply.
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