Flipkart — Showing profile blocked and violated and thus unable to play on flipkart gamezone

I have two flipkart account, one for my brother and one for myself.
In both the accounts we enjoy playing the Flipkart games and shows like quiz games, Daam Sahi Hai, Fake or not and other shows coming daily.

Suddenly from 20th November the videos stopped playing in the two flipkart accounts and a few were played.
It showed retry page for most of the games and for a few which got played, we won the game and rewards are to be collected. While clicking on "Collect Reward" it showed a popup saying "Suspicious activity detected, as per policy you can no claim rewards from flipkart video".

Suddenly it started showing this as per my concern we never did any illegal ways to play. We play in two different account from two different mobiles.
While posting this in Twitter they commented that "as per the T&C's of the Game zone". What is this called, a resolution really?
Kindly explain which Terms and conditions is hampered with explanation as both the accounts games are played in a fairplay and nothing can happen.
Kindly justify why this is happening suddenly and request you to please unblock my profiles as we both are Plus customer and we love to continue with flipkart.
Suddenly out of nowhere is winning in a daily basis is violating the Terms and conditions that should really be a shameful point in T&C.

SO kindly justify the same, attaching the required screenshots.

Registered mob no :
1. [protected]
2. [protected]