[Resolved] Flipkart — single bed purchase through zestmoney voucher

cfpatel

from Pune, Maharashtra

Address:

411060

I have purchase single bed through zest money voucher of rs.3939/ i got delivery of bed around 11/04/2018, i contact to flipkart after one day for refund or exchange because it was not comfortable for me i am disable person of age 55 years till today it id unused. Please it is my request to get facility of exchange i dont want refund.

Description of bed is:

Material subtype: wrought iron
W x h x d: 198.1 cm x 85 cm x 77.5 cm (6 ft 5 in x 2 ft 9 in x 2 ft 6 in)
Knock down - delivered in non-assembled pieces, installation by service partner
2 year domestic warranty
Free installation and demo
10 days replacement policy

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Jun 9, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Flipkart Customer Care's response We will revert on it.

May 09, 2018

Updated by cfpatel My complain ID is ID: 1950079
Yesterday i have complaint regarding my single bed exchange, today morning one call has come from flipkart, some Mr. Rajan was talking he is refusing to exchange he is saying about supplier policy that there is no a policy of supplier to exchange the product, i ask them to give me supplier details that also they are not giving only name supplier they have given i.e. is Furniture kraft.

Regards,
Chetan Patel