[Resolved] Flipkart — smartphone exchange | |||
I am nagaraj Order id - od[protected] The delivery boy with contact number [protected], tried to influence me to postpone the delivery to 2 days (Tuesday) when i refused it, he made me to come 1.5kms far from the shipping address. He told that scratches should not be there & device should reset & boot within 30 seconds.in the reset process i lost my important documents. My phone had small scratches on the tempered glass. Which should be acceptable but he rejected. He called "ashwin flipcart" who is a manager according to him. Ashwin tried to influence me to cancel the order from my side, but i did not do that. Once he rejected & left, i got a magnificent saying "sorry, our e-kart executive was not able to reach you on phone for shipment fmpp[protected]. Please reach out to the executive on [protected] with pin 157 - valid only for today" I called that number, then i got "verification failed message" - as expected. I know he was lying & all this drama is because i made him to deliver the product today. Was this information helpful? | |||
Oct 14, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Sep 07, 2019 Flipkart Customer Care's response Hi, We are sorry to let you know that your order (OD[protected] has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has confirmed that the refund has been completed on 03 Sep 19 and will be reflecting in your account by 10 Sep 19. Your understanding is appreciated.
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