[Resolved]  Flipkart — smartphone product refund canceled.

Address:612302

I bought asus zenfone max m1 (Gold, 32 gb) order no. Od[protected] on 9 july 2019. First i gave the return request and it was canceled due to the technician visit was didn't happen due to call not attend so i gave them call again requested them to proceed the request and continue my and refund request later that week i had a technician visit and he checked the phones for issue and then he said he would report to the vendor about it. And later then i checked the request and it was canceled.
And said that my problem was solved which it didn't.

The phone has issues while i am talking in call it would echos (Hear the sound multiple times) and it happens randomly so i restart phone if it happens. So that was the reason i requested for refund also it had high cpu usage without even installing any app which was recorded as evidence by technician.
Please i would like to return and get refund.
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Sep 20, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 29, 2019
Flipkart Customer Care's response
Hi,
We're sorry to hear that you're facing issues with your Asus ZenFone Max M1 (Gold, 32 GB).
We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact brand authorized service center so that they will help you out.
Your kind understanding is appreciated.
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