[Resolved] Flipkart — soaps delivered instead of mobile and no proper explanation mentally torturing | |||
Delivered the soaps on 19th june 2018 instead of mobile and i've immediately called the customer care informed the same thing by call and by email. They told that they resolve the issue by 22 june 2018 7pm, they i did not called me on that day again i called them asked about it. They told that it will take 24 hrs time and on same day i've received a message from flipkart that issue resolution they provide by 24 th june 2018 12 pm. Again i've received a message that replacement of mobile will deliver by 25 th june 2018. Again when i saw in flipkart the order/replacement is cancelled by flipkart. They did not informed me any thing i only called them asked about it they told that they do not have proper information and not resolved issue till now. They totally torturing me mentally and not resolving on mentioned day and not providing accurate information. Please resolve this issue by providing eugenie mobile or my money back. Please take action on this. Order details: — Od[protected]Moto g5s (Lunar gray, 32 gb) Thank you, Was this information helpful? | |||
Aug 4, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jun 27, 2018 Flipkart Customer Care's response We will revert on it.
| |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
46697
Pending
0
Resolved
25440
View all 46697 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
They mentioned 22 June 2018 is the last date to solve issue but when I call again they said 25th June 5PM again I called them they said 25th June 9PM but they did not called.i only called them again said 28 June 12PM is the resolution date but no update from them again called today around at 330Pm again they said by today 9PM I get a call from them. Till no one is called me.
My money 9903 which is more value to me they are not bothering my concern, daily I only need to ask them . I need money back due to them I am facing lot of problems mentally touring me. Please help me to get my money.