[Resolved]  Flipkart — Sold a used device stating its a brand new phone

Address:Bangalore, Karnataka

This is in regards with Flipkart order # OD[protected] [Incident:[protected]], Like to bring into your notice that i had purchased micromax canvax XL A119 from flipkart in march 2015, and after three months the device and when i went to the service center for the repair and found its a year and half device which is already used and sold to be through flipkart as brand new and when contacted to flipkart for replacement they are saying to take refund and will not replace the device great fraud company i have the email thread of the communication have been fighting with them for almost a month and above.
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Complaint marked as Resolved 
Verified Support
Aug 06, 2015
Flipkart Customer Care's response
Tried calling customer on "[protected]" and there was no response. So sent e-mail to customer asking for alternate number & convenient time for assistance.
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