[Resolved] Flipkart — Sony power bank / and company provide wrong or fake product

kpratap singh

from Gurgaon, Haryana

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201305
Website:	flipkart.com

I purchased sony power bank but flipkart is provide local and fake power bank after i call flipkart costumer care no they said product is not available and they told me i will refund you .
I give the a/c no and other details to the flipkart executive .
After some time i'm calling many time of the costumer care bt no proper response from flipkart costumer care.
And the same sony power bank is available on flipkart online site.
And i want to replace my product immediately.
I was ordered (Sony cp-v6/rc usb portable charger red 6100 mah ) sony powerbank . But they provide 10000 mah fake powerbank
I was purchased this product on 1-feb-2016 but they can't replace this product.
And write now this product is available on this site .

+2 photos

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2016

Flipkart Customer Care's response Hello, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply