[Resolved] Flipkart — Sony power bank

Rajugarg01

from Delhi, Delhi

Address:

Darjeeling, West Bengal

Order ID - OD[protected]
Product - Sony CP-F10L/C ULA USB Portable Charger 10000 mAh 10000 mAh

Dear Sir, I had purchased one nos power bank as aforesaid, Flipkart supplied defective product not in original pack neither with original connecting cord. On complaint they said that you should have informed within 10days. I was away for my college councelling. On returning I saw the product immediately I called them they denied, now they say approach sony service centre. Even Sony Service centre denies giving services. Kindly suggest & do the needful. Thanx with regards

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Complaint marked as Resolved

Verified Support

Aug 11, 2015

Flipkart Customer Care's response Dear Tanvi, Greeting from Flipkart! Order number : OD[protected] We regret to inform you that, we have only 10 days replacement/refund policy for the above mentioned order hence we cannot take your request now. We would like to inform you that product is under warranty, please do contact service center for any assistance. If you found product is duplicate, we request you to get the Job sheet for the same from the service center to take further action from our end. Thank you for shopping with Flipkart.