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Flipkart — Sony srs xb10 bluetooth speaker

Recently, 3-4 days ago i have purchased a sony srs xb10 bluetooth speaker worth of rs.3500 but i was not happy with the quality of speaker and the speaker was also look "used" so i filed a return for my item but they have rejected the return request of my item and when i am trying to contact them they are not properly replying to them.
I wanted a refund of my item not any kind of replacement i just wanted my money back.
My [protected]@gmail.com
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