Flipkart — Sony wh-1000Xm4 wireless headphones

Website:

www.flipkart.com

Received wrong product on 5 March 2022. the box label is wrong Sony wh-1000Xm3. the head phone inside is wired, not wireless. the head phone inside is not Sony brand; some unmarked brand.
Complained to flipkart on 5 March 2022 immediately upon opening the parcel. But Flipkart is demanding my aadhar ID to verify my ID. I gave my aadhar id copy and asked them to use it only to ID me and not to handover the details to unauthorized person. After having telecon with flipkart employees two times, and they assured me my request will be resolved, flipkart closed the subject by changing the status of my complaint to "return/refund rejected". no more communication from flipkart.