[Resolved] Flipkart — spf claims are not getting settled.

Nitesh Wadhwa

from Mumbai, Maharashtra

Address:

128 E , 2nd Floor , Rajguru Market, Hisar, Haryana, 125001

From past 2 months our spf claim for the wrong product we have received from the customer are not getting settled. We only used to get "copy paste" reply for every wrong product. We have attached all the valid proof's including the images of the received product. Sometimes we have attached the video made while un-packaging the returned product
Reply we get is :- "we have validated your claim request and verified all the details shared by you. Based on our investigation, we have not found any valid proof to approve this claim, hence your claim request has been rejected." i would only say flipkart is cheating their valuable sellers.

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Sep 4, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2019

Flipkart Customer Care's response Hi Nitesh, We are writing to you about "Red Chief RC2282 Men's Black Leather Formal Corporate Casuals For Men" in your order id OD[protected]. The seller confirmed that refund has been completed on 15 Jul 19 and would be reflecting on your account by 15 Jul 19. Hope this helps!