[Resolved]  Flipkart — Spring Mattress

The issue that I have experienced was: I have ordered this spring mattress on october 15th 2020 and paid full amount Rs 10, 349/- . The product is still not delivered. As per flipkart customer care, There is no option for a refund since the seller shipped the item. I have waited for the past 2 months!!! Today i got a message that the delivery is resheduled to jan 25th 2021!!! Are flipkart afraid of this seller?? I was a regular flipkart customer before oct 15. After that i lost all my trust in this . As a customer, i dont want to know the issues with flipkart seller. I paid Rs 10, 349 because of this trust. I need a compensation for this cheating . The delivery was resheduling to every 10 more days and now it is resheduling to almost one month!!! Now the total waiting period is more than 2 months. I have send many complaints before for this issue. No one had an answer for this. The customer care is just a ********.

It occurred on: 3/11/2020

I need an immediate delivery of this item or a complete refund with a proper compensation for this cheating which this seller & flipkart had done to me.

Order id: OD[protected]
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Aug 7, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 01, 2021
Flipkart Customer Care's response
We will revert on it.
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