[Resolved]  Flipkart — Stalled delivery

Address:313001
Website:www.flipkart.com

Hi, My order (OD[protected] has been out for delivery since 2 days. Today[protected], a delivery van came at my door and asked me to take my order but after searching for a while he told me that my order was not there. When spoken with the flipkart support executives they said that there is no way they can contact their delivery partners.I have written 3 mails to their team as well but it seems they do not even read what is written as I have got the same reply that my order will be delivered before the stipulated date.There is no one to complain to as well. It has been out for delivery for two days! The field executive has come to my house without the order! The support team is clueless and very insensitive. I had paid the entire amount beforehand and I regret placing the order.I hope someone from flipkart addresses this issue via this forum. I will wait for some response and if they remain insensitive, I will take this issue to the consumer court. They have been taking consumer complaints very lightly and their executives's behaviour is very unprofessional. Regards, Yadvendra Singh [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 21, 2015
Flipkart Customer Care's response
Spoke to customer, he informed he had received the product but he will check with his family. Informed customer to check with his family member, however closing the case.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46700
    Pending
    0
    Resolved
    25440
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information