[Resolved]  Flipkart — Suspicious activity in the account; Customer support team not acting on it

Reported the below two suspicious activities in my account:
1. Some weird UPI url was in the save payment category
2. On April 20th, all my super coins (483 points) redeemed for some Jockey vocher. I didn't do it. Somebody has got the voucher, they need pay some 3 rupees, they used the above suspicious account. There is no trace of this tractions in the order history or redeemed points sections. Not even single sms or email.

Worst part is, Customer support is not even ready to listen. After trying multiple times, they opened incident, but, it is getting closed immediately. Smelling something suspicious in Flipkart site.
Customer ticket numbers closed without any action
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Aug 14, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 29, 2021
Flipkart Customer Care's response
We will revert on it.
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