[Resolved] Flipkart — tablet purchase

K Rathod

from Ahmedabad, Gujarat

Address:	Rajkot, Gujarat, 360007
Website:	Flipkart

I purchased Alcatel tablet from flipkart. While received product I complained to flipkart that IMEI number in tab and in invoice not matched. That time they didn't answer me properly and after I complained here they replaced the product.. and after replacement again in new tab also have same problem. IMEI number in tablet and in invoice not matched and again flipkart said they cannot do anything now . It's really very bad service from flipkart. Maybe they give us duplicate product.

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Jan 2, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

Flipkart Customer Care's response We will revert on it.

Dec 02, 2018

Updated by K Rathod Flipkart executive called me today and after long conversation I got answer from flipkart that they will call me in 5 minutes for some solution. But after 7 hours flipkart 5 minutes is not finished

Dec 11, 2018

Updated by K Rathod First thanks to the consumer care.. becoz of consumer care flipkart is considered my compalin. otherwise I never get proper answer from flipkart .Until now didn't get proper invoice with correct IMEI Number or didn't get proper result from flipkart. Always get only one answer that sir please give us 48 hours time.. these 48 hours didn't finished since last 8 days ... Great service of flipkart .

Dec 15, 2018

Updated by K Rathod Today finally flipkart give me decision that flipkart cannot help me and flipkart cannot provide me proper invoice with IMEI number. Means my problem is not solved by flipkart..