Flipkart — Technical problem in Moto -G Phone

Address:

Hyderabad, Andhra Pradesh

1) After lifting the phone, the voice wont come but the seconds timer continuously goes.Again i have to switch off then on to start. 2) If the phone is connected with headset and then removed, the sound will not come until the phone is switched off. Please reply as soon as possible & order no:-OD[protected]