Flipkart — Technical team not processing for return

Prroduct: ASUS Zenfone2 ZE550ML Order : OD[protected] Order Date: 16 June-2015, Delivery on 25 June-2015 Issues: Heating, some inbuilt apps not functional, SIM1 slot (Data usage) not working I have applied for return on 9-July2015 and till date no return is approved. Troubleshooting also didn't help. The customer care personnel sounds helpless in return process and can't even transfer to technical team. We have to wait for the team to call us and if not attended the schedule extends and thus a delay in approval. Flipkart taking a lot of time to process for return and for the first time the buying experience from Flipkart was not worth. Regards, Sudarshan 91-[protected]