[Resolved]  Flipkart — terrible experience buying a product from flipkart, august 2017

Address:	560032
Website:	www.flipkart.com

I have been purchasing from Flipkart from a long time now and I have had both good and bad experiences. Some products have been delivered to me before the promised delivery time and some experience with different products and their returns and refunds. This time I ordered a product on “Fri, 11th Aug 11:46 pm Payment approved” and the delivery date was actually supposed to be “Delivery expected by Mon, Aug 14th '17” and on 14th August I see there is no update on the website and under track order it still shows only Ordered in Green and the rest (Packaged, Shipped & Delivered) in grey and there is no tracking ID yet, so I called the customer care and after a long hold she promised me the new date of delivery as 16th of August instead of 14th of August when asked for the guarantee she promised that the product will be delivered without fail by 16th and also confirmed me of sending the message and updating the same on the website in few minutes about the new delivery date. “Few Minutes lasted until 11:00 PM next day” i.e 15th August when I called the customer care again since there was no update on the website and neither I had received any message. Now the customer care fellows wants to prove me wrong and instead tell that I was promised the date of 16th for the update/new delivery date and 16th itself is not the delivery date, why are this people even recording calls if they just have to ignore what they say and just play around still there is no use of talking to the customer service my delivery status has no update and flipkart.
I am sure the product will not be delivered to me tomorrow aswell. Better to use flipkart for buying products of smaller denominations instead of putting risk in huge investments.

#Fakepromises #NeverBuyAgain#HorribleService#WorstExperience#FlipkartCheaters #Frauds