[Resolved]  Flipkart — The worst customer care i have ever come across

Address:Ghaziabad, Uttar Pradesh

I ordered an extension cord from flipkart on may 18, 2015. My order no. Being OD[protected]. They sent me a damaged item so i adked them to give me a new product.they then replaced it after 8 days and that product was dead on arrival. I called the customer care thrice to ask for my refund as didn't want a new product. They said ok we'll get back to you in 24 hours Since then i have been calling then again and again and thier reply is we'll talk to our senior and will let you know in 24 hours. This is height o[censored] professionalism. I want my money back.
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Complaint marked as Resolved 
Verified Support
Jun 04, 2015
Flipkart Customer Care's response
The above complaint is addressed and we have already taken a request for return. Customer confirmed that reverse pick-up is done and hence informed him the TAT for refund and closing the case as the issue stands resolved.
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    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
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    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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