Flipkart — they blocked my account any not replying to mails from more than a week.

They blocked my account siting some ressons that i m not using the product that i m buying, but i shared them the product which i brought are being used with me after that they are neither replying not taking calls. As i have to get replaced some product which i bought which was defective i called them for that also but they didn't taken request for that and now it's replacement period is going to be over because of which i will not be able to return.
In my account there is gft card balance of 5043 wbich also they are not gibing and saying when ur account will be unblocked then only u can use it. So i want to make file a claim of 10000 for doing this all frauds and not replying and Accusing me of any base.
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Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2019
Flipkart Customer Care's response
We will revert on it.
Jul 01, 2019
Updated by KhalidIm
Still they have neither refunded my money neither tbey are unblocking my account... Everytime i m calling they are asking to wait and nit replying to my mails... Kindly ask them to compensate for the same as they are not giving my money which are woth them from more than 3 weeks and also because they are unresponsive my products replacement warranty expired
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Still they have neither refunded my money neither tbey are unblocking my account... Everytime i m calling they are asking to wait and nit replying to my mails... Kindly ask them to compensate for the same as they are not giving my money which are woth them from more than 3 weeks and also because they are unresponsive my products replacement warranty expired
it's more than two week and my issue has not been addressed yet... i m keeping mail but after every 3days they are just extending the deadline to resolve the issue or they are simply closing the case without contacting me. they are neither replying nor giving my money. kindly look into the issue as these things are happening with many peoples and they are behaving in a similar way as with me.

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