[Resolved]  Flipkart — they blocked my account as i made return requests for incomplete order package

Address:	Jamnagar, Gujarat, 361140
Website:	flipkart

I am referring to my order id - od[protected]
Item -
'home garage polyester window curtain 153 cm (5 ft) pack of 2' - (Brown, qty - 4)

Flipkart has blocked my account for making the refund/return request of the items which were short in quantity in above order, i had received only one qty instead of 4 pairs. They suddenly blocked my account when 3 other orders from flipkart were pending to receive, and i was not able to track the same, and i had to contact them over phone and emails many many times.
They cannot block my account like this without prior information or proper reason. It was a fault of the seller on flipkart, to not send proper quantity of the order and i had to get the refund by creating return requests. Flipkart has to look into the matter properly without taking such actions on customer. This is against my customer rights. I contacted customer support people several times but they are not helping. (They told me to retain one qty of curtains as refund for that was already processed by mistake of customer support person, but asked them to collect that incomplete package several times over phone)
They keep on saying that they blocked the account suddenly due to high amount of returnes, but what other option a customer has if he/she does not receive the complete package?

Rather they need to justify me this action.
I had bought many items from the site and they cannot point a finger on my integrity. Also, i do not have access to my purchase history details due to this action.. This is not acceptable.