[Resolved]  Flipkart — they unfairly blocked my account and i have 4.5k in my account balance

I have been using flipkart for almost a year. I ordered items and never returned an item even once. I play games on flipkart and finally i got a 5k gift card from flipkart and that day itself i was blocked the reason being that it has been observed the items i bought on flipkart are not for my personal use. I was a student, then i went back to my home then we shifted to another state so my delivery locations were different. And during a festival i sent gifts for my relatives using the flipkart account. Now with this reason they are saying that the products i bought are not for my personal use which is an unfair and unverified accusation. I can justify each and every order i placed on flipkart. After talking to the customer care they are saying that an account was blocked cannot be unblocked and they won't consider my justification and that i won't be able to use my 4.5k which is in the flipkart wallet. This is an unfair practice by flipkart.
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Aug 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2020
Flipkart Customer Care's response
"Hi,
Thanks for getting in touch.
We regret to inform you that we are unable to find your account details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon."
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