[Resolved]  Flipkart — Thomson LED TV - Replacement request cancelled without any explanation

I bought Thomson TV online from Flipkart during Big Billion days.. Order delivered but no installation happened for 7 days. Followedup many time but no positive response. Finally I opened the box to check if TV is working otherwise Return day would pass by. And when checked its remote was faulty, for which I raised replacement complaint. And it was cancelled without any explanation. Followed up on same for 10 days. Raised another replacement request that too was cancelled without any explanation. Now when ever I call customer support they just hang up and drop the call. Thats not at all expected from this reputed company. Sorry to say but this is the worst service I have seen in my life.