Flipkart — Toilet seat cover

I ordered the product on 8th Dec and delivered by 12th Dec. as I got the product it was unfit for the toilet because of the size issue. i place this product in return to get another one. on 13th Dec agent came to take back this product but he was not able to see the product pictures on his receiving application Flipkart app. I called Flipkart many times and they said, your problem would be solved very soon but still my problem is pending. until now 3 agents come to take this product but they also said your product picture is not showing...
I request that you take this product as soon as possible and refund my money
...I would keep one condition showing a picture on their app then I would back the product otherwise am very perplexed.