[Resolved] Flipkart — Total Amount not Refunded

[Resolved] Flipkart — Total Amount not Refunded

N Nihar Satpathy

I was ordered JBL boombox on 6the August is in Monthly EMI besis(3779×6 month=22674) expected delivery date is 13 August. Order is not delivere on 13 Aug, then e tend to 14 Aug. When I was track the order, order was reached in my location (cuttack) by 12 August, but not delivered till 14 August. After that I was talk with customer care, they told before 22 Aug we solved the issue.But on 17 Aug order was cancelled and refunded Amount is 21499.00. My complaint is when order was reached why they not deliver. They cancelled the order without inform to me where as I losses 1175 .00 . +1 photos Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 18, 2020 Flipkart Customer Care's response Hi, We are sorry to let you know that your order OD[protected] has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 17 Aug 20 and it will be reflecting in your credit card by 25 Aug 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
Add a Comment	Share
Submit Close