Flipkart — Transaction Issue on Flipkart Plus Account

Website: www.flipkart.com

Dear Flipkart Support Team,

I hope this message finds you well. I am writing to you as a devoted Flipkart Plus member to bring to your attention a persistent issue that I have been facing recently.

While attempting to place orders on your platform, I have repeatedly encountered a frustrating problem. Whenever I initiate a transaction, I receive an error message that reads, "Transaction declined on the basis of risk checks." This has caused considerable inconvenience and disappointment as I have been unable to complete my purchases despite numerous attempts.

I have made several attempts to seek assistance by reaching out to your customer care, but regrettably, the issue remains unresolved. In my efforts to resolve the matter independently, I have also taken steps such as uninstalling and reinstalling the Flipkart app, as well as attempting to place orders from both laptops and desktop systems. Unfortunately, these attempts have proven to be ineffective in resolving the issue.

I kindly request your prompt attention to this matter and urge you to resolve this issue as soon as possible. As a loyal and valued Flipkart Plus member, I believe in the quality of your service and look forward to continuing my seamless shopping experience on your platform.

Thank you for your prompt assistance in resolving this matter.

Sincerely,

Vimal
Flipkart Plus Member