[Resolved] Flipkart — Triple wrapalum. Dispenser | |||||
my order no is od [protected] for above product. Which was to be delivered by 12.11.2015. On3.11.2015 courier person called me around 10.00 am and said he wants to deliver the parcel. I requested him that i am in office and it is not possible for me to come home and i requested him to deliver the parcel after 6.00 pm. He agreed. I waited for him till 7.00pm but he did not turn up. I called him, he said he will come in the morning. I requested him to deliver the same in the evening. Again on 4.11.2015 and 5.11.2015 courier person called me at around 10, 15 am and to take delivery of the parcel, which was not possible for me as i was in office. On 6.11.2015 i received a mail from flipkart that my order is cancelled. I spoke to customer care person who told me that they will try for only 3 times and they wl cancel the order. Pls let me know after my requesting the person to deliver the parcel after 6.00 pm, there is no use calling again and again at the same time i.E. 10.15 am and cancelling my order. It is my kind request that while taking order pls write in your web page itself that office goers need not purchse from your site since it is not possible to deliver the parcel in the evening or they can place order on when they are ready to take leave from office . I think your delivery time is between 10.00 am to 7.00 pm. So if i am requesting to deliver the parcel within the office time, then there should not be any problem. If it is a problem pls do not take any orders from working people. I hope you wl understand the problem of working people. This is not the good customer service your are giving. My rating will be zero and i wl definitely convey to my friends and office people the way yr orgainisation has behaved. Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 07, 2015 Flipkart Customer Care's response Unable to find the contact details to address the customer concern. However, mail sent to revert back with the relevant details
| |||||
Add a Comment | |||||
55%
Complaints
46710
Pending
0
Resolved
25442
View all 46710 Flipkart reviews & complaints
+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
View all Flipkart contact information
Post your Comment