[Resolved] Flipkart — trojan virus found in watch dogs 2 pc game delivered by flipkart on 16th march 2018

sukhdevsinghLB

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I received a set of 4 dvds containing watch dogs2 game on 16th march 2018 through courier: e kart logistics, courier awb no: fmpc[protected]. While trying to install it on windows-7, trojan virus is found. I even took risk of installing the game by temporarily disabling anti virus but still no luck. I am quite unhappy with flipcart for delivering virus/malware infected watch dogs2 pc game. Please check the attached snapshot andprovide the quick resolution or else refund my money (Rs. 490/-) along with penalty as it has wasted my several hours since last night.
Sukhdev singh
T2/101, lotus boulevard, sector-100, noida (U. P.) - 201301
Mobile: +91-[protected], [protected]

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Apr 26, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

Flipkart Customer Care's response We will revert on it.

Verified Support

May 26, 2018

Flipkart Customer Care's response Customer raised a complaint related to delivered product is defective. We have interacted with the customer and informed that replacement has been delivered from seller end same has been confirmed by customer. Feedback noted for mishap. Hence, closing the complaint from our end.